Tekmetric Analytics — Preview

Integrity Import Service

Shop reporting layer built on Tekmetric exports. Access by invitation only — this dashboard contains customer names, vehicle records, and financials.

Confidential — Manifold

People / Spring 2026

CUSTOMERS · OUTREACH · LOYALTY
TodayMay 13
YesterdayMay 12
Last 7 daysMay 7 → May 13
Last 14 daysApr 30 → May 13
Last 30 daysApr 14 → May 13
This monthMay 1 → May 13
Last monthApr 2026
This quarterQ2 2026
Last quarterQ1 2026
Last 3 monthsFeb 14 → May 13
This yearYTD
Last year2025
CustomJan 29, 2026 → May 8, 2026
Active customers
111
in this period
Declined revenue
$267,377
210 jobs · 99% uncontacted
At-risk regulars
10
$26,006 recoverable
Avg revenue / customer
$1,473
across 111 customers
Declined work
99% have never been followed up. Click any row to see exactly what they turned down.
$267,377210 JOBS · 69 CUSTOMERS · 99% NEVER CALLED BACK
Every name below is a customer who came in, got a recommendation, and walked. Click any row to see what they turned down.
Customer
Jobs declined
Date range
Amount
Call
Customer profile
First seen (Mitchell1)Sep 24, 2025
TenureLess than 1 year
Historical visits1 (12-yr history)
Historical parts spend$1,442
Email
Phones on file(248) 470-8496
All declined items (4)
  • Remove & Replace Transmission Assembly - OEM Ford Feb 02, 2026 · $10,751
  • Remove & Replace Transmission Assembly - Salvage Feb 02, 2026 · $10,489
  • Brake Inspection - Complete Feb 02, 2026 · $242
  • LOF Asian / Domestic - Canister Filter [Sold Car] Feb 02, 2026 · $121
Customer profile
First seen (Mitchell1)Mar 15, 2021
Tenure3.7 years
Historical visits11 (12-yr history)
Historical parts spend$626
Emailtccherriemi@yahoo.com
Phones on file(231) 463-5180, (231) 943-9209
All declined items (3)
  • Remove Replace Engine Assembly Complete May 01, 2026 · $17,771
  • Remove Replace Spark Plugs May 01, 2026 · $2,313
  • Basic Inspection May 01, 2026 · $154
Customer profile
First seen (Mitchell1)Oct 21, 2021
Tenure4.0 years
Historical visits5 (12-yr history)
Historical parts spend$622
Email
Phones on file(989) 615-3219
All declined items (2)
  • Removal Installation Engine Assembly Apr 29, 2026 · $12,286
  • ( Combination ) Valve Cover, Timing Chains, Oil Pan Gasket Apr 29, 2026 · $1,515
Customer profile
First seen (Mitchell1)Apr 03, 2015
Tenure8.0 years
Historical visits21 (12-yr history)
Historical parts spend$3,881
Email
Phones on file(231) 360-5526, (231) 620-0722
All declined items (3)
  • Replace front axles, wheel bearings, exhaust, and bevel gear. Feb 16, 2026 · $7,683
  • Replace front axles and wheel bearings Feb 16, 2026 · $3,270
  • Hunter Road Force Wheel Balance & Tire Rotation Feb 16, 2026 · $107
Customer profile
First seen (Mitchell1)No history
TenureLess than 1 year
Historical visits0 (12-yr history)
Historical parts spend$0
Emailame0930@gmail.com
Phones on file(252) 320-5165
All declined items (8)
  • Remove Replace Blower Motor Assembly (Incl Dashboard Removal) Apr 10, 2026 · $3,834
  • Remove Replace Transmission Oil Pan (Incl Remove Front Subframe) Apr 10, 2026 · $2,978
  • Heater Core + Evap Core Replacement While Dash Removed Apr 10, 2026 · $1,384
  • Mount and Road Force Balance Four Tires Apr 13, 2026 · $1,071
  • Remove Replace Axle Shaft Seal (LH) Apr 10, 2026 · $586
  • A/C Charging / Testing / Service R-134A Apr 10, 2026 · $345
  • Level 5 Electrical Testing - Pinpoint Testing at Component - Leak Detection Pump NO POWER, FUSE GOOD Apr 10, 2026 · $283
  • Brake Inspection - Complete Apr 10, 2026 · $260
Customer profile
First seen (Mitchell1)Oct 31, 2025
TenureLess than 1 year
Historical visits1 (12-yr history)
Historical parts spend$1,243
Email
Phones on file(231) 942-2582
All declined items (1)
  • Transmission Replacement Apr 01, 2026 · $9,177
Customer profile
First seen (Mitchell1)No history
TenureLess than 1 year
Historical visits0 (12-yr history)
Historical parts spend$0
Email
Phones on file(231) 499-2111
All declined items (4)
  • Remove Replace Control Arm Mar 04, 2026 · $3,096
  • Radiator Mar 04, 2026 · $2,623
  • ATF Mar 04, 2026 · $1,395
  • Spark Plugs Mar 04, 2026 · $1,059
Customer profile
First seen (Mitchell1)Jun 19, 2025
TenureLess than 1 year
Historical visits1 (12-yr history)
Historical parts spend$489
Email
Phones on file(231) 218-2131
All declined items (6)
  • Rear Wheel Bearing, Brakes, and Axle shaft - OEM Apr 15, 2026 · $4,302
  • Suspension Control Arm Apr 15, 2026 · $1,885
  • Brake Pads Apr 15, 2026 · $970
  • Warning Lights Traction, BCI, Collision, TPMS Apr 15, 2026 · $386
  • LOF Asian / Domestic - Spin On Filter Apr 15, 2026 · $163
  • ( Combination ) Remove Replace Brake Shoes Apr 17, 2026 · $123
Customer profile
First seen (Mitchell1)Jul 22, 2025
Tenure0.2 years
Historical visits2 (12-yr history)
Historical parts spend$229
EmailKen@greatprograms.org
Phones on file(231) 631-1432
All declined items (1)
  • Engine Room Harness, Rodent Damage Repairs -- REPLACE HARNESS Mar 03, 2026 · $7,378
Customer profile
First seen (Mitchell1)Jan 15, 2025
Tenure0.9 years
Historical visits14 (12-yr history)
Historical parts spend$5,243
Emailjoelgreene40@gmail.com
Phones on file(231) 218-3286
All declined items (5)
  • Remove & Replace Front Lower Control Arms & Tie Rod Ends Copy Apr 01, 2026 · $2,762
  • EGR Cooler Mar 30, 2026 · $2,760
  • Remove Replace Differential Mount Apr 17, 2026 · $1,261
  • Remove & Replace All 4 Sway Bar Bushing Apr 01, 2026 · $235
  • Remove Replace Oil Dipstick Tube Or O Ring Mar 26, 2026 · $226
Customer profile
First seen (Mitchell1)No history
TenureLess than 1 year
Historical visits0 (12-yr history)
Historical parts spend$0
Email
Phones on file(231) 360-8219, (586) 914-2934
All declined items (5)
  • Brake Repair - All OEM Parts Apr 15, 2026 · $3,594
  • Brake Pads, Rotors, Calipers, & Hoses - Front - Aftermarket Apr 15, 2026 · $2,000
  • Front Wheel Hubs If Needed - OEM Apr 15, 2026 · $772
  • Front Wheel Bearings if needed - Aftermarket Apr 15, 2026 · $682
  • LOF Asian / Domestic - Spin On Filter Apr 15, 2026 · $152
Customer profile
First seen (Mitchell1)No history
TenureLess than 1 year
Historical visits0 (12-yr history)
Historical parts spend$0
Emailericpetersonhunter@gmail.com
Phones on file(231) 944-8275
All declined items (3)
  • Exhaust Feb 18, 2026 · $3,733
  • Exhaust Copy Feb 18, 2026 · $2,389
  • Remove Replace Differential Output Seal Feb 18, 2026 · $677
Top customers by revenue
111 active

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-03-10#81142021 Mercedes-Benz Sprinter 3500 Base$472$214$686
2026-02-27#80312021 Mercedes-Benz Sprinter 3500 Base$3,127$11,297$15,475

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-03-27#80882010 Dodge Ram 1500 SLT$5,179$7,869$13,856

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-05-08#83052020 Honda Pressure Washer$0$6$7
2026-05-01#82802003 Jeep Wrangler Sport$0$73$79
2026-04-30#82622010 Ford F-150 XLT$0$0$0
2026-04-30#82602001 BMW 330Ci Base$0$0$0
2026-04-29#82592007 Hyundai Accent GLS$0$0$0
2026-04-29#82612009 Ford Edge SE$0$0$0
2026-04-29#82692003 Jeep Wrangler Sport$0$0$0
2026-04-29#82712007 Volvo C70 T5$0$0$0
2026-04-29#81802007 Hyundai Accent GLS$0$482$524
2026-04-28#81652009 Honda Odyssey LX$0$97$106
2026-04-25#82502012 Stanley 20V Floor$0$54$59
2026-04-23#82032016 Volvo XC60 T6 Premier$0$123$131
2026-04-23#80872001 BMW 330Ci Base$0$584$633
2026-04-21#82362015 Ram 2500 SLT$0$44$47
2026-04-14#81452004 GMC Yukon XL 1500 SLE$0$46$49
2026-04-14#80082015 Ram 2500 SLT$0$5,178$5,645
2026-04-08#81582010 Ford F-150 XLT$0$29$31
2026-04-08#81792009 Ford Edge SE$0$3$3
2026-04-03#81662021 Alfa Romeo$0$0$0
2026-04-03#81552003 Jeep Wrangler Sport$0$290$315
2026-03-25#81522011 Honda CR-V EX-L$0$0$0
2026-03-25#81532007 Volvo C70 T5$0$0$0
2026-03-18#81272008 Chevrolet Silverado 2500 HD LT$0$80$87
2026-03-18#80182007 Volvo C70 T5$0$465$516
2026-03-09#80912009 Ford Edge SE$441$98$558
2026-02-12#80462009 Honda Odyssey LX$0$262$285
2026-02-05#80262004 GMC Yukon XL 1500 SLE$0$5$6

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-04-15#81882011 Audi Q7 TDI Prestige$735$567$992
2026-04-01#80662011 Audi Q7 TDI Prestige$962$626$905
2026-02-12#80102011 Audi Q7 TDI Prestige$1,483$2,124$3,828

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-04-16#82182000 Ford Explorer Limited$496$387$1,102
2026-02-17#80602000 Ford Explorer Limited$873$513$1,453
2026-02-02#80032000 Chevrolet Silverado 1500 LS$1,336$972$2,659

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-04-03#81472012 Subaru Outback 2.5i$2,163$1,433$2,846
2026-03-20#81282012 Subaru Outback 2.5i$1,536$758$1,414
2026-03-11#81172012 Subaru Outback 2.5i$455$248$736
2026-02-13#80482012 Subaru Outback 2.5i$38$82$78

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-02-27#80272018 Land Rover Discovery HSE$2,098$2,248$4,653

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-03-11#80922018 Ford Escape SEL$2,884$1,380$4,410

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-05-01#82702013 Subaru Outback 2.5i Limited$1,501$1,925$3,630
2026-04-23#82252013 Subaru Outback 2.5i Limited$405$145$572

Individual Visits

DateInvoiceVehicleLaborPartsTotal
2026-05-05#82892009 Jeep Grand Cherokee Laredo$50$11$63
2026-03-25#81242009 Jeep Grand Cherokee Laredo$1,240$2,601$4,087
At-risk regulars past their cadence
10 customers · $26,006 LTV
George Davis
59 days since visit · usual 11-day cadence
$15,475

Status

Last visit:Mar 13, 2026
Overdue by:-128 days past pattern
Severity:On-Pace
Declined work:$1,323 (2 jobs)

Declined Work

DateItemValue
Mar 06, 2026Mount and Road Force Balance Four Tires$1,010
Mar 06, 2026Remove Replace Battery$314
Gayle Marckx
56 days since visit · usual 242-day cadence
$1,843

Status

Last visit:Mar 19, 2026
Overdue by:35 days past pattern
Severity:Overdue
Declined work:$964 (6 jobs)

Declined Work

DateItemValue
Mar 03, 2026Drain Refill Automatic Transmission Fluid$299
Mar 03, 2026Battery$224
Mar 03, 2026LOF Asian / Domestic - Spin On Filter$133
Mar 03, 2026Differential Service$127
Mar 03, 2026Hunter Road Force Wheel Balance & Tire Rotation$110

Status

Last visit:Feb 13, 2026
Overdue by:81 days past pattern
Severity:Very-Overdue
Declined work:$868 (2 jobs)

Declined Work

DateItemValue
Feb 09, 2026Front Sway Bar Links$453
Feb 09, 2026Level 1 Electrical Testing - Warning Lamp on - CEL$415

Status

Last visit:Feb 16, 2026
Overdue by:16 days past pattern
Severity:Mild
Declined work:$1,398 (1 jobs)

Declined Work

DateItemValue
Feb 16, 2026Filler Pipe$1,398

Status

Last visit:Mar 04, 2026
Overdue by:-51 days past pattern
Severity:On-Pace
Declined work:$1,605 (2 jobs)

Declined Work

DateItemValue
Mar 03, 2026ATF Service$1,109
Mar 03, 2026Spark Plugs$497

Status

Last visit:Mar 10, 2026
Overdue by:-72 days past pattern
Severity:On-Pace
Declined work:$2,913 (6 jobs)

Declined Work

DateItemValue
Mar 09, 2026Front Suspension$1,643
Mar 09, 2026Level 1 Electrical Testing - Warning Lamp on - CEL$377
Mar 09, 2026Brake Inspection - Complete$260
Mar 09, 2026Oil Leak Testing$252
Mar 09, 2026Remove Replace Fuel Filter$232
Matt Becker
49 days since visit · usual 209-day cadence
$247
Greg Kilinski
62 days since visit · usual 40-day cadence
$202
Top vehicles
Vehicles by revenue — shows which makes and models are generating the most business.
Vehicle Customer Revenue ROs
2021 Mercedes-Benz Sprinter 3500 Base George Davis $15,475 2
2010 Dodge Ram 1500 SLT Steve Pettit $13,856 1
2011 Audi Q7 TDI Prestige Mary Westbrook $5,725 3
2015 Ram 2500 SLT Marentette Service LLC $5,692 2
2012 Subaru Outback 2.5i Paul Collins $5,074 4
2018 Land Rover Discovery HSE Ray Morlham $4,653 1
2013 Subaru Outback 2.5i Limited Alexandra Crain $4,472 3
2018 Ford Escape SEL Sue Ryder $4,410 1
2009 Jeep Grand Cherokee Laredo Brian Willacker $4,150 2
2017 Nissan Armada SV Jeff Nickerson $3,082 1
2007 Porsche Cayman S Caleb Henderson $3,075 1
2009 Honda CR-V EX Leo Carr $2,919 2
2021 Acura RDX SH-AWD Ken Smith $2,883 2
2000 Chevrolet Silverado 1500 LS Victor Landrum $2,659 1
2000 Ford Explorer Limited Victor Landrum $2,555 2
New vs returning
Monthly split. High % new = strong acquisition. High % returning = strong retention.
Month New customers New revenue Returning Returning revenue % new
Feb 2026 37 $44,567 4 $2,860 94.0%
Mar 2026 30 $41,773 12 $9,363 81.7%
Apr 2026 33 $31,908 14 $18,937 62.8%
May 2026 11 $7,697 6 $6,399 54.6%
Customer loyalty
62 active loyal customers — matched against 12-year Mitchell1 history (back to Mar 04, 2014).
Tenure bucket Customers Revenue (in period) % of total Avg / customer
10+ years core 7 $0 0.0% $0
5–10 years stable 19 $14,782 100.0% $3,696
2–5 years growing 11 $0 0.0% $0
Less than 2 years new 25 $0 0.0% $0